With SkyPay, you can claim compensation for a cancelled flight of up to €600 per passenger, regardless of the ticket price.
A sudden cancellation can cause significant delays, affecting bookings and later commitments.
You may miss other flights, trains, or transport, leading to inconvenience and extra costs.
You may need alternative lodging if the cancellation affects overnight plans.
Confusion and a lack of clear information can create emotional and physical strain.
You may face unexpected expenses for meals, alternative transport, or unplanned accommodation.
You don’t have to accept a flight cancellation without action. Under European passenger rights rules, in certain cases you are entitled to a refund and airport assistance. In addition, if the airline did not inform you at least 14 days before departure, you may be entitled to compensation ranging from €250 to €600.
EC Regulation 261, which defines your rights in case of a cancelled flight, applies within the EU airspace, as well as in Iceland, Norway, Switzerland, and the so-called outermost regions (such as Guadeloupe, the Canary Islands, the Azores, and others).
Coverage depends on the route and the airline.
Covered for flights within the EU, departing the EU to a non-EU country, and arriving in the EU from a non-EU country.
Not covered for flights entirely outside the EU.
Covered for flights within the EU and departing the EU to a non-EU country.
Not covered for flights arriving in the EU from a non-EU country, nor for flights entirely outside the EU.
Your right to compensation also depends on when you were informed and on the alternative flight offered.
Compensation is due if the alternative flight departs more than 1 hour earlier or arrives more than 2 hours later.
Compensation is due if the alternative flight departs more than 2 hours earlier or arrives more than 4 hours later.
You are entitled to both a refund and compensation.
You are not entitled to compensation if:
The amount is fixed and depends only on the flight distance.
for flights up to
1,500 km.
for flights between
1,500 km and 3,500 km.
for flights over
3,500 km.
Rerouting means being offered an alternative flight to reach your destination. If you accept it and arrive with a limited delay, your compensation can be reduced by 50%.
reduced to €125
if you arrive less than 2 hours late.
reduced to €200
if you arrive less than 3 hours late.
reduced to €300
if you arrive less than 4 hours late.
It only takes 3 simple steps.
in 2 minutes you’ll find out what you may be entitled to and start your claim.
our lawyers handle everything and communicate with the airline.
as soon as we win the case, you’ll get the money paid into your bank account.
European rules guarantee you the following:
The airline must inform you about your rights.
You are entitled to meals, drinks, phone calls and, if necessary, hotel and transport during the wait.
You can choose between a full ticket refund or an alternative flight to your destination.
Financial compensation (from €250 to €600) for the inconvenience if you were not informed in time.
You may be entitled to both.
Means getting the ticket price back if you decide not to travel, for example after a major disruption. It covers what you paid for the fare (and related unused services, when applicable), and it is separate from any cash compensation.
Is a fixed sum of money owed for the inconvenience caused by an unannounced cancellation or other qualifying disruption. It is not based on the ticket price: the amount depends on factors like flight distance and the rules that apply to your case.
Don’t accept a voucher thinking it’s compensation: they are not the same thing.
Don’t confuse ground assistance (meals, hotel) with cash compensation.
Always keep proof: boarding passes, emails, photos of airport boards, receipts.
SkyPay has already helped thousands of passengers obtain the compensation they deserve.
By entering your flight details in the form on our website, we will check for free whether you are entitled to compensation. If you are, we’ll take care of the entire process, keeping you updated on every development until the money is paid out.
With SkyPay, you have experienced professionals by your side, and you pay nothing if the case is not won. We handle all the complex work, improving your experience and enforcing your rights.
If the airline doesn’t offer meals, drinks, or accommodation as required:
No upfront fees. If there’s no compensation, there’s no charge.
Check compensation