SkyPay protects the rights of air travelers.
Was your flight delayed or canceled? Were you denied boarding? Knowing your passenger rights is essential to enforce them effectively when needed. These protections were created to support you in the various disruptions that can happen while traveling.
Our team of specialized lawyers has extensive experience in air passenger rights.
We handle all the paperwork to obtain the reimbursement you are entitled to.
You don’t pay anything upfront. We cover the costs.
99% success rate.
You may be entitled to financial compensation if your flight is canceled with less than 14 days’ notice or if it arrives at destination with a delay of more than 3 hours. The amount depends on the flight distance and the length of the delay.
Also remember that for delays of more than 2 hours, the airline must provide assistance, which may include meals, drinks, the ability to communicate (phone calls, emails), and, if necessary, overnight accommodation with transport.
Overbooking is the practice of selling more tickets than the seats actually available. If you are denied boarding against your will because of overbooking, the airline must offer immediate financial compensation, as well as a choice between a full refund or rebooking on an alternative flight. You are also entitled to assistance (meals, accommodation).
If your baggage is lost, damaged, or delayed, you may be entitled to compensation. It is crucial to report the issue immediately to the airport’s lost baggage office by completing a PIR (Property Irregularity Report).
If you believe your rights have been violated, it’s important to file a complaint. By relying on SkyPay, you can count on an expert team to manage the claim for you.
Always keep your documents: tickets, boarding passes, receipts for extra expenses, and any other useful proof.
Get informed in advance: Knowing your rights helps you handle disruptions with less stress.
Consider extraordinary circumstances: Severe weather or other exceptional events may release airlines from certain obligations.
Traveling informed is the best way to travel protected.
If your flight arrives more than 3 hours late, you may be entitled to compensation from €250 to €600, depending on distance and delay.
If your flight was canceled with less than 14 days’ notice, you may receive compensation up to €600.
In cases of overbooking, you may be entitled to €250 to €600, calculated based on distance and the alternative solution offered.
If you miss a connecting flight due to a delay of the previous leg, compensation may range from €250 to €600.
Regulation (EC) No. 261/2004 is the key legal framework in the European Union and Great Britain, protecting air passengers in the event of serious disruptions.
All flights within the EU/GB, operated by any airline.
Flights departing from an EU/GB airport to a non-EU country, with any airline.
Flights arriving at an EU/GB airport from a non-EU country, only if operated by a European airline.
The regulation provides financial compensation for cancellations (with less than 14 days’ notice), delays of more than 3 hours at arrival, and denied boarding. The amount ranges from €250 to €600. Regardless of compensation, passengers always have the right to assistance (meals, drinks, accommodation).
Airlines must inform passengers about their rights, the reasons for the disruption, and how to request assistance and compensation.
The airline is not required to pay compensation if the disruption is caused by extraordinary circumstances beyond its control (e.g., extreme weather, air traffic control strikes, security emergencies).
In the U.S., there is no single regulation like EU261, but passengers still benefit from important protections.
Refunds for cancellations: U.S. airlines must provide a full refund if a flight is canceled or significantly rescheduled and the passenger chooses not to travel.
Overbooking compensation: If you are involuntarily denied boarding, you are entitled to immediate financial compensation, which can be up to $1,350.
Tarmac delays: Passengers cannot be kept on an aircraft sitting on the tarmac for more than 3 hours (domestic flights) or 4 hours (international flights) without being allowed to deplane.
In just 2 minutes, find out how much your potential compensation could be and submit your claim.
Our legal team takes care of all the bureaucracy, dealing with airlines and relevant authorities.
Once your case is successfully concluded, you’ll receive the money directly in your bank account.
SkyPay operates on a "No Win, No Fee" basis. This means you don’t pay anything upfront. We only take a commission if we succeed, directly from the compensation obtained. Relying on an expert service like SkyPay simplifies the entire process and maximizes your chances of receiving fair and timely compensation.
No upfront fees. If there’s no compensation, there’s no charge.
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